Privacy Policy

Last updated: 19/10/2026

StarFoods / Dog Star Foods (“we”) respects your privacy. This Policy explains what personal data we collect on dogstarfoods.com.br, how we use it and what your rights are, in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018 – LGPD).

1. Data we collect

• Contact form: name, email, phone number and the message you send us.
• Newsletter: email (and name, when provided) to send you news and content.
• WhatsApp: when you click the support button, the conversation takes place in the WhatsApp app, subject to Meta’s privacy policy.
• Browsing data: IP address, browser and device type, pages visited and time on site, collected through cookies and analytics tools.

2. How we use the data

• To answer contacts, questions, and sales and distributor requests;
• To send the newsletter when you subscribe (you can unsubscribe at any time through the link in the email);
• To understand how the site is used and improve its content and performance;
• To measure marketing campaigns;
• To comply with legal obligations and keep the site secure.

3. Cookies

We use cookies that are necessary for the site to work and, with your consent, analytics and marketing cookies, including Google Analytics / Google Tag Manager and Meta Pixel (Facebook). You can accept, reject or change your preferences at any time through the site’s cookie notice or your browser settings.

4. Sharing

We do not sell your data. It may be processed by service providers that help us run the site (hosting, email delivery, analytics and advertising tools such as Google and Meta), only as needed for the purposes above, or shared with authorities when required by law.

5. Storage and security

We keep data only for as long as needed for the stated purposes or as required by law, and we use technical and administrative measures to protect it against unauthorized access, loss or alteration.

6. Your rights

Under the LGPD, you may request: confirmation of and access to your data; correction of incomplete or outdated data; anonymization, blocking or deletion; portability; information about sharing; and withdrawal of consent. To exercise your rights, write to sac@dogstarfoods.com.br.

7. Contact

StarFoods / Dog Star Foods
Estrada Municipal Antônia de Souza Moreno, S/Nº, Bairro Biriça do Campinho, Bragança Paulista/SP, Caixa Postal 111, CEP 12.918-251 – Brazil
Email: sac@dogstarfoods.com.br

8. Changes

This Policy may be updated from time to time. The current version will always be available on this page.